Support Group Leader Training

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Understanding Group Behavior

Roles in Groups

The Life Cycle of Groups

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Leadership vs. Management

Leadership Styles

Leading with Empathy

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Self-Awareness and Self-Regulation

Motivation and Empathy

Social Skills in Leadership

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Verbal and Non-Verbal Communication

Active Listening Skills

Providing and Receiving Feedback

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Structuring Group Conversations

Encouraging Participation

Handling Sensitive Topics

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Sources of Conflict in Groups

Conflict Resolution Styles

Strategies for Conflict Resolution

Racist Language

Homophobia during a group

Heterophobia during a group for gay men

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Problem Identification

Creative Problem-Solving Techniques

Decision Making in Groups

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Overview of Online Platforms

Setting Up an Online Meeting

Managing Online Interactions

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Creating Engaging Online Sessions

Digital Etiquette and Safety

Utilizing Multimedia and Interactive Tools

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Understanding Your Audience

Crafting Your Message

Marketing Channels (Social Media, Flyers, Community Boards)

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Building Partnerships with Local Organizations

Engaging with Healthcare Professionals

Organizing Community Events

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Vision and Goal Setting for Support Groups

Strategic Planning and Execution

Evaluating Group Progress and Outcomes

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Cultivating Trust and Rapport

Fostering Collaboration and Teamwork

Managing Group Morale and Motivation

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Approaches for Discussing Sensitive Topics

Emotional Safety in Groups

Dealing with Emotional Responses

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Understanding and Valuing Diversity

Inclusive Communication Techniques

Adapting for Different Needs and Abilities

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Advanced Tools for Online Interaction

Gamification and Interactive Activities

Managing Large Online Groups

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Gathering and Interpreting Digital Feedback

Using Analytics for Improvement

Continuous Improvement of Online Sessions

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Identifying Marketing Objectives and Targets

Budgeting and Resource Allocation

Marketing Campaign Execution and Management

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Forming Strategic Alliances

Leveraging Community Resources

Sustaining Engagement and Growth

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